Effective date: August 22, 2026

These Terms and Conditions ("Terms") govern your use of this website and purchases made from PerfumeOnline Canada ("PerfumeOnline," "we," "us," or "our"). By using the website or placing an order, you agree to these Terms and our Privacy Policy. Nothing in these Terms limits rights or remedies that cannot be excluded under applicable Canadian consumer-protection law.

1. Eligibility and website use

You must have the legal capacity to enter into a purchase contract and must use the website only for lawful purposes. You may not interfere with the website, attempt unauthorized access, introduce malicious code, misuse another person's information, or use automated methods that unreasonably burden our systems.

2. Product information

We aim to present product names, sizes, descriptions, availability, and images accurately. Packaging, bottle design, colour, batch presentation, and manufacturer labelling may change without notice. Display colours also vary by device. If a particular package version matters to you, contact us before ordering.

3. Prices, currency, and taxes

Prices are shown in Canadian dollars (CAD) unless clearly stated otherwise. Applicable taxes, shipping charges, discounts, and the final order total are shown during checkout. We may correct genuine pricing, description, or availability errors before accepting an order. A comparison or regular price is presented only as a price reference and does not guarantee that every seller has offered the product at that price.

4. Orders and acceptance

Your order is an offer to purchase. An automated order confirmation acknowledges receipt but does not necessarily mean the order has been accepted. We may refuse or cancel an order before shipment because of stock errors, suspected fraud, payment issues, pricing errors, shipping restrictions, or quantity limits. If payment has already been collected for a cancelled item, we will issue a refund to the original payment method.

5. Payment

You authorize us and the selected payment provider to charge the amount shown at checkout. You represent that the billing and payment information you provide is accurate and that you are authorized to use the selected payment method. Payment providers may apply their own terms and verification procedures.

6. Shipping, cancellation, returns, and refunds

Our Shipping and Returns Policy forms part of these Terms. Delivery dates are estimates and may be affected by carrier, weather, holiday, customs, remote-area, or other delays outside our reasonable control. Contact us promptly if you need to request a cancellation; once processing or shipment has begun, cancellation may not be possible.

7. Accounts

You are responsible for keeping your account credentials confidential and for activity conducted through your account. Tell us promptly if you believe your account has been used without authorization. We may suspend or close accounts used fraudulently or in violation of these Terms.

8. Promotions and discount codes

Promotions may have separate eligibility rules, dates, product exclusions, quantity limits, or minimum-spend requirements. Unless a promotion states otherwise, discount codes cannot be combined, exchanged for cash, or applied retroactively.

9. Reviews and user content

If you submit a review or other content, it must reflect your genuine experience and must not be unlawful, deceptive, abusive, infringing, or contain another person's confidential information. You grant us a non-exclusive, royalty-free licence to display and format that content in connection with the website. We may remove content that violates these rules, while preserving any legal review-transparency obligations that apply.

10. Intellectual property

The website's original text, layout, graphics, and software are owned by us or used under licence and are protected by applicable intellectual-property laws. Product names and third-party trademarks belong to their respective owners. You may use the website for personal shopping only and may not reproduce or commercially exploit its content without permission.

11. Third-party services and links

The website may rely on or link to third-party payment, delivery, analytics, advertising, or other services. We are not responsible for a third party's independent website, content, or privacy practices.

12. Disclaimer and limitation of liability

To the extent permitted by law, the website is provided on an "as available" basis. We do not promise uninterrupted or error-free access. We are not liable for indirect, incidental, special, or consequential loss arising from website use where such exclusion is permitted. These limits do not apply to liability that cannot legally be excluded or limited, and they do not remove statutory product or consumer rights.

13. Privacy

Our handling of personal information is described in the Privacy Policy.

14. Changes

We may update these Terms by posting a revised version and effective date. The Terms in effect when an order is placed will continue to govern that order unless a change is required by law.

15. Governing law

These Terms are governed by the applicable laws of Canada and the applicable province or territory, without limiting mandatory consumer protections available where you live. Courts or dispute-resolution bodies with lawful jurisdiction may hear a dispute.

16. Contact

Email: info@perfumeonline-ca.shop